Effective Date: 9 October 2026
Welcome to Zelekmoto!
These Terms & Conditions govern your access to and use of our website merch.zelekmoto.com, including the purchase of products and services offered through these platforms.
By accessing our websites or placing an order, you acknowledge and agree to these Terms & Conditions, subject to applicable laws.
Please read these terms carefully before making a purchase.
1. General Information
Zelekmoto is an automotive aftermarket parts, accessories and merchandise brand operating in India.
Our products include automotive lighting, exterior and interior accessories, performance and suspension components, and automotive-inspired clothing and merchandise.
Certain products are sourced from domestic and international suppliers, while merchandise may be manufactured and fulfilled through third-party print-on-demand service providers.
We reserve the right to update our product catalogue, pricing and website content without prior notice.
2. Product Information & Availability
We strive to provide accurate product descriptions, specifications, photographs and compatibility details.
However:
- Product colours and finishes may vary slightly from images displayed on the website.
- Actual specifications and packaging may vary depending on the manufacturer.
- Product availability is subject to supplier stock and production schedules.
- Certain products may require modification or professional installation.
- Imported and special-order products may have longer procurement and delivery timelines.
Customers are responsible for reviewing product descriptions and compatibility information before purchasing.
If a listed item becomes unavailable after an order is placed, we will contact the customer to discuss alternatives or provide an appropriate refund.
3. Pricing & Payments
All prices displayed on our website are in Indian Rupees (INR), unless otherwise specified.
Applicable taxes and shipping charges will be displayed or communicated before the order is confirmed.
We reserve the right to correct pricing errors or inaccuracies.
Payments must be completed through the payment methods made available at checkout or otherwise officially authorised by Zelekmoto.
Orders may be placed on hold or cancelled if payments are unsuccessful, unverifiable or suspected to be fraudulent.
If payment has already been collected for an order that we cannot fulfil, an appropriate refund will be provided.
4. Order Processing & Confirmation
Once an order is placed, customers may receive an order confirmation through email or other available communication channels.
Automotive Products
Orders generally require 1–3 business days for processing before dispatch.
Certain imported, custom-made or special-order products may require additional procurement time.
Merchandise
Our print-on-demand merchandise is manufactured after the customer places an order.
Production generally requires 2–3 business days, subject to the fulfilment partner’s capacity and availability.
An order confirmation acknowledges receipt of the order but does not guarantee availability until fulfilment is confirmed.
5. Shipping & Delivery
Zelekmoto provides delivery across serviceable locations in India.
Estimated delivery timelines are:
- Domestic automotive products: 5–12 business days.
- Imported automotive products: 7–45 calendar days, depending on the shipping method and customs clearance.
- Print-on-demand merchandise: Generally 2–5 business days after production and dispatch.
Delivery estimates are not guaranteed and may be affected by logistical disruptions, customs examinations, weather conditions, transport restrictions or circumstances beyond our reasonable control.
Shipping charges, where applicable, will be disclosed before checkout or agreed with the customer.
For complete details, please refer to our Shipping, Returns & Refund Policy.
6. Returns, Refunds & Replacements
Our return and refund procedures depend on the product category and nature of the issue.
Automotive Products
Customers should inspect products upon delivery and notify us promptly of any damage, defects or incorrect items.
Discretionary returns for incorrectly selected products, changes of preference or confirmed compatibility errors made by the customer may be restricted.
Merchandise
As merchandise is manufactured on demand, we generally do not offer discretionary returns or exchanges for changes of mind or incorrect size selection.
Customers may request an appropriate remedy for verified manufacturing defects, printing errors, damaged goods or incorrect fulfilment.
Any restrictions in this section remain subject to applicable consumer protection laws.
Please refer to our Shipping, Returns & Refund Policy for the complete procedure.
7. Automotive Product Compatibility & Installation
Customers are responsible for verifying compatibility with their vehicle make, model, variant and manufacturing year before purchasing.
We strongly recommend professional installation for automotive components, particularly electrical, suspension, braking and performance-related products.
Improper installation, unauthorised modifications or incorrect use may cause damage or affect vehicle performance and safety.
Zelekmoto is not responsible for damage solely attributable to incorrect installation or misuse, to the extent permitted by applicable law.
Certain aftermarket accessories may require additional approvals or may not be permitted for public-road use under applicable motor vehicle regulations.
Customers should verify legal requirements before installation and use.
8. Imported & Special-Order Products
Certain products offered through Zelekmoto may be imported specifically against confirmed customer orders.
Imported products may be subject to international freight schedules, customs clearance, inspections and other regulatory procedures.
Delivery timelines for these products may vary.
Customers will be informed of any additional agreed shipping or procurement charges before the relevant transaction is confirmed.
Cancellation of specially procured products may be restricted after procurement has commenced, subject to applicable law and any supplier commitments disclosed to the customer.
9. Merchandise & Print-on-Demand Products
Products sold through merch.zelekmoto.com may be manufactured and shipped by authorised third-party fulfilment partners.
Minor variations in print positioning, colour reproduction or garment measurements may occur within reasonable manufacturing tolerances.
Customers should carefully review size charts, product descriptions and selected variants before ordering.
Zelekmoto remains the customer’s point of contact for orders placed directly through our websites.
10. Intellectual Property
All original website content, including Zelekmoto branding, logos, original photographs, text, graphics and designs, is owned by Zelekmoto or used under applicable permissions.
Unauthorised reproduction, commercial use, redistribution or modification of protected material is prohibited unless authorised by the relevant rights holder.
Third-party product names, logos and trademarks remain the property of their respective owners.
References to vehicle manufacturers and models are used for product identification and compatibility purposes and do not imply official endorsement, sponsorship or affiliation unless expressly stated.
11. Third-Party Suppliers & Services
Zelekmoto may work with manufacturers, distributors, logistics providers, payment processors and print-on-demand fulfilment partners.
Certain orders may be dispatched directly from a supplier or fulfilment facility to the customer.
While these partners may assist with order fulfilment, customers purchasing from Zelekmoto should contact us directly regarding order issues and applicable remedies.
External websites linked from our platform are governed by their respective terms and privacy practices.
12. Website Use & User Responsibilities
By using our website, customers agree to:
- Provide accurate contact, billing and delivery information.
- Use the website only for lawful purposes.
- Avoid fraudulent transactions or unauthorised payment methods.
- Refrain from interfering with website security or functionality.
- Respect intellectual property rights and applicable laws.
We may restrict access or decline transactions involving suspected fraud, unlawful activity or misuse of the website, subject to applicable law.
13. Limitation of Liability
We aim to ensure that our products, information and services meet reasonable quality and reliability standards.
To the extent permitted by applicable law, Zelekmoto shall not be liable for indirect or consequential losses arising solely from misuse, unauthorised alteration, improper installation or circumstances beyond our reasonable control.
Nothing in these Terms & Conditions excludes or limits liabilities, warranties, remedies or consumer rights that cannot lawfully be excluded.
14. Privacy & Data Protection
We respect customer privacy and take reasonable steps to protect personal information collected through our websites.
Customer information may be used for order processing, payment verification, shipping, customer support and other purposes described in our Privacy Policy.
Personal information may be shared with relevant service providers only as reasonably necessary for legitimate business purposes or where otherwise permitted by applicable law.
For further information, please refer to our Privacy Policy.
15. Changes to Terms & Conditions
Zelekmoto may revise these Terms & Conditions periodically to reflect changes in our operations, services or legal obligations.
Updated terms will be published on this page with a revised effective date.
Changes will not retrospectively remove rights or remedies already accrued under applicable law.
16. Governing Law & Dispute Resolution
These Terms & Conditions are governed by the laws of India.
If a dispute arises, customers are encouraged to contact Zelekmoto first so that we can attempt to resolve the matter.
Any legal proceedings will be subject to the jurisdiction of the competent courts and consumer dispute redressal authorities under applicable Indian law.
17. Contact Information
For any queries regarding these Terms & Conditions, orders or customer support, please contact:
Zelekmoto
Website: www.merch.zelekmoto.com
Email: info@merch.zelekmoto.com
Thank you for choosing Zelekmoto.
Driven by Passion.